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Installation requirements for the WiseStamp Outlook Add-in
What do I need to check before installing the Outlook Add-in?
The WiseStamp Outlook add-in, which is supported for both Outlook Desktop and Outlook Web, is the recommended method of automatically adding the Teams Signature to your employees' emails. Your WiseStamp account does NOT need to be integrated with Azure Active Directory to successfully use the add-in. However, before installing the add-in make sure to review the requirements and prerequisites presented in this article:
If your environment doesn't meet the requirements for using the add-in, no worries! You will still be able to use the WiseStamp Desktop App, which is described at the end of this article.
Supported Platforms
The Outlook add-in is available for:
-
Outlook 2019 with Microsoft 365 Apps for business subscriptions (and higher)
- Outlook Mac ("new UI") version 16.56 (or higher)
- Outlook Windows ("old UI")
-
Outlook Web - modern Outlook UI when connected to Exchange Online: Microsoft 365 subscription, Outlook.com
- Inbox that is not set as a shared inbox, IMAP/POP
For further details, please refer to Microsoft docs on supported clients (only those supporting v1.10 or above).
Additional Windows Requirements
- The WiseStamp add-in is available only to Outlook users with a Microsoft 365 subscription. Outlook must be installed with the license included in your subscription. Keep in mind that some Microsoft subscriptions do not include the Outlook thick client.
- Outlook Desktop must be running with the following minimum versions:
- Current channel: v16.0.14026.20000
- Monthly channel: v16.0.14131.20000
To check the channel/version of your Outlook desktop, navigate to File > Office Account.
The current channel is displayed in the About Outlook section.
To view the Outlook version, click the About Outlook icon. The version details are displayed at the top of the popup that opens.
The WiseStamp App for Outlook
If your environment doesn't meet the installation requirements for the Outlook add-in, consider using the WiseStamp Desktop App. The WiseStamp app is compatible with both Windows and Mac, and can be installed on your employees' computers to automatically feed the Teams Signature to Outlook or Mac Mail. As with the add-in, every change you make to the WiseStamp signature will be immediately reflected in Outlook / Mac Mail.
A quick comparison of capabilities of the Outlook add-in vs. the desktop app is provided in the following table:
WiseStamp Outlook Add-in | WiseStamp Desktop App | |
Supported platforms |
|
|
Multi-signature support | Yes | No |
Silent distribution | Yes | Partial (with use of the Auto Login script) |
Automatic installation without GPO | Yes | No |
For more assistance with deciding which solution is best for you, please reach out to support@wisestamp.com