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Changing Your Email Address or Password
This topic explains how to change your email address and password for your WiseStamp account. You can change your login email address and password at any time.
To change your email address:
- Log into your WiseStamp account.
- Go to Account Settings and select Profile.
- Click the Edit icon to the right of your email address.
- Enter the new email address...
- Click Save.
To change your password:
- Log into your WiseStamp account.
- Go to Account Settings and select Profile.
- Click the Edit icon to the right of the password.
- Enter the new password and confirm.
- Click Save.
!important! Remember to choose a strong password that includes a combination of letters, numbers, and special characters to enhance your account's security. !/important!
!warning! Keep your login credentials confidential and avoid using the same password across multiple platforms.!/warning!
Troubleshooting
Here are the main issues that may occur concerning this topic:
Problem | Resolution |
You forgot your password |
See Forgot your password for the procedure on how to reset and create a new password. |
User not found |
If you receive a “User not found” message:
|