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Changing email and password
!open! This article explains how to change your email and password in your WiseStamp account. You can change your login email and password at any time. !/open!
To change your email address:
- Login to your WiseStamp account, go to Account Settings and select Profile.
- Click on the edit icon in the pop-up next to your email address.
- Write in your updated information
- Click Save.
To change your password:
- Login to your WiseStamp account, go to Account Settings and select Profile.
- Click on the pencil icon in the pop-up next to your email address.
- Write in your updated information
- Click Save.
!important! Remember to choose a strong password that includes a combination of letters, numbers, and special characters to enhance your account's security. !/important!
!warning! Keep your login credentials confidential and avoid using the same password across multiple platforms.!/warning!
Troubleshooting
Here are the main issues that may occur concerning this topic:
The problem | The resolution |
You forgot your password |
See Forgot Password article |
User not found |
If you receive a “User not found” message:
|