Installing the WiseStamp Desktop app for Teams accounts

The WiseStamp Desktop app, which can operate on Windows and Mac, can be installed on a user's computer to automatically feed the user's Outlook or Mac Mail with the WiseStamp signature. Once the app is installed, every change made to the WiseStamp signature will be immediately reflected in Outlook or Mac Mail, without the need to access signature settings and make changes manually. 

!important!This article describes how to deploy WiseStamp for Teams accounts users. If you are using WiseStamp for Pro account please follow the deployment instructions on the WiseStamp Add-in Outlook deployment for Pro account. !/important!

You can send instructions to your users about how to install the WiseStamp app on their computers. Alternatively, you can have your company's IT department install the app on every user's desktop through Group Policy Object (GPO) or Mobile Device Management (MDM) deployment. !/open!

Centralized Installation using GPO

Follow the procedure below to install the WiseStamp Desktop app for your organization. After installation, you will need to activate the app on your users' machines either manually (by sending invitation emails) or automatically (by running the Auto Login script).

To perform GPO installation of the WiseStamp Desktop app:

1. Download the installation file by clicking here.
2. Create a new folder and transfer the installation file to that folder. 
3. Right-click on the new folder and select Properties. In the dialog that opens, select the Sharing tab and copy the full network path.
4. In the Server Manager app, navigate to Tools > Group Policy Management and select your domain. Right-click on your domain and select Create a GPO in this domain.
5. In the popup that opens, enter a name for your domain and click OK.
6. Right-click on the new Group Policy Object you just created and select Edit.
7. In the Group Policy Management Editor, right-click in the blank area and select New > Package.
8. Paste the network path (see Step 3) into the address bar and then open the installer.
9. Select the assigned deployment method, and click OK.
10. In the Group Policy Management Editor, right-click on the WiseStamp installer and select Properties. 
11. In the dialog that opens, open the Deployment tab and select the Uninstall this application when it falls out of the scope of management checkbox. Then, click Apply.

After installing the app, continue by providing activation codes to your users in one of the following ways: 

• Send users their activation codes by manually inviting them (from the Employees page).
  Important: As the add-on will be installed on your users' machines only after their next restart, we recommend sending the invites 24-48 hours after completing GPO installation.
  The invite email login link and login code are valid for 24 hours only.
• Automatically add the activation codes to users' machines by running the Auto Login  script.

Running the Auto Login script (GPO installation)

After deploying the Outlook Desktop app via GPO distribution, the app needs to be activated on your employees' machines by providing the activation code (also known as the login code). The Auto Login script automatically activates the app for your employees, enabling them to use the app. The script is recommended when quick onboarding is essential or when you prefer not to involve your employees' in-app activation. 

Before you begin, verify that you have successfully installed the WiseStamp app on your employees' machines. In addition, you will need the following components:

• The script file: Download the PowerShell script and save it in the shared folder you created for the GPO deployment.
• The WiseStamp token: You will need this token to add the script to your Group Policy. Please obtain the required token from the WiseStamp support team.

Running the Script

Follow these steps to add and run the Auto Login script: 

1. From the Server Manager app, navigate to Tools > Group Policy Management.
2. Right-click on the group policy you created and select Edit.
3.  In the Group Policy Management Editor, navigate to  User Configuration > Policies > Windows Settings. Then, select Scripts (Logon/Logoff) and click Logon.
4. In the Logon Properties dialog, select the PowerShell Scripts tab, and click Add.
5. In the popup that opens, configure the following settings:
   - Script Name: The path to the script file.
   - Script Parameters: This is the WiseStamp token that you obtained from the WiseStamp support team. Enter the token using the following syntax:
   token <token>
   Make sure there is a space between the token parameter and the token string.
6. In the Group Policy Management Editor, navigate to User Configuration > Policies > Administrative Templates > Windows Components > Windows PowerShell and select Turn on Script Execution.
7. In the dialog that opens, select the Enabled radio button and the Allow all scripts option. Then, click Apply and OK.
8. In the Group Policy Management Editor, navigate to Computer Configuration > Administrative Templates > System > Group Policy and select Configure Logon Script Delay. 
9. In the dialog that opens, select the Disabled radio button. Then, click Apply and OK.
10. To push your group policy changes, open the command line and run the following command:
    gpupdate /force

Using the Desktop App

Once the WiseStamp app is activated on your employees' machines, the Teams Signature will be added to all new emails, replies, and forwards.

To successfully use the app, employees should make sure the Use in Outlook checkbox is selected. They should then verify that Teams Signature is the selected signature.

Centralized Installation using MDM

The procedure below describes how to centrally install the WiseStamp app for everyone in your organization using MDM. In the procedure, we use JumpCloud as an example of an MDM service provider, but you can use any other provider (e.g., Ninja One).

To install the WiseStamp Desktop app using MDM:

1. Log in to Apple Business Manager (https://business.apple.com).
2. Generate a new server token by following these instructions.
   (The token generated is valid for one year. You will need to update it periodically.)
3. Navigate to Apps and search for WiseStamp. Then, set the quantity to 100,000 and click Get.
4. Open your MDM service provider account (in this case we will use JumpCloud).
5. Navigate to MDM and select the VPP tab. Click Add token and follow the instructions to upload your server token from the business manager.
6. In your MDM service provider (in this case Jumpcloud), navigate to Device Management > Software Management and select the devices/groups on which you want to install the app. 

After completing these steps, the WiseStamp app will be installed on your users’ machines. Now you need to provide users with their activation codes by sending them invitation emails (from the Employees page).

!Important! As the app will be installed on your users' machines only after their next restart, we recommend sending the invites 24-48 hours after completing the MDM installation.
The invite email login link and login code are valid for 24 hours only.!/Important!

Installing the Outlook Desktop App on Mac

Users of the Outlook mail program for Mac can add their WiseStamp signature by downloading the WiseStamp app and logging in with the login code. The workflow is presented in the procedure below. 

You can send employees these instructions and the installation file for the WiseStamp app by sending them an invite email (from the Employees page). 

To install the Outlook Desktop app:

1. Open and download the WiseStamp app from the Mac App Store by clicking here.
2. When the app launches, paste the login code from your invite email and click Login.
   If you can't find the email, make sure to check your Spam folder.
   The sender of the email is WiseStamp for Teams <notifications@wisestamp.com>.
   !note! Although the invite mentions Windows users, the login code works for Mac users as well.!/note!
   
   
3. Once you log In with your code, click OK to allow access for WiseStamp.
   You will see your signature preview in the WiseStamp App
4. Select the checkbox to enable the app to automatically launch on login. Then, click Done to close the app.
5. Open Outlook and compose an email. Your new signature will appear in your signature settings as Teams Signature. Click on it to add it to your new email.
6. If you want the signature to automatically be added to newly composed emails, click on Signatures and assign the new signature to the proper email address in the Settings pop-up. 
   Click OK to save your new settings.

Installing the Outlook Desktop App on Windows

Users of the Outlook mail program application for Windows can add their WiseStamp signature by downloading the WiseStamp app and logging in with the login code. The workflow is presented in the procedure below.

You can send employees these instructions and the installation file for the WiseStamp app by sending them an invite email (from the Employees page). 

To install the Outlook Desktop app:

1. Download the WiseStamp App by clicking here.
2. Double-click on the downloaded file (WiseStampInstaller) to open the installation wizard.
   !note! If a Microsoft Defender window pops up, click More info and then click Run anyway.!/note! 
3. Install the app using the installation wizard. On the last screen,  verify that the Launch WiseStamp checkbox is selected. Then click Close to quit the wizard. 
4. When the WiseStamp app launches, paste the login code from your invite email and click Login.
   If you can't find the email, make sure to check your Spam folder.
   The sender of the email is WiseStamp for Teams <notifications@wisestamp.com>.
5. Review your signature preview in the WiseStamp app. Then click Done to close the app.
6. Open Outlook and compose an email. Your new signature will appear in your signature settings as Teams_Signature. Click on it to add it to your new email.
7. If you want the signature to automatically be added to newly composed emails, click on Signatures and assign the new signature to the proper email address in the Settings pop-up. 
   Click OK to save your new settings.

Uninstalling the WiseStamp Desktop App

If you no longer need the WiseStamp Desktop app, you can remove it quickly and easily.  

Uninstalling on Mac

Follow these steps to remove the app:

1. Navigate to Applications and locate the icon for the WiseStamp app.
2. Right-click on the icon, and select Move to Trash.

Uninstalling on Windows

Follow these steps to remove the app:

1. Right-click on the Windows Start icon, and select Apps and Features.
2. From the Apps & features list, select the Wisestamp app. Then, click Uninstall.

Troubleshooting

Here are the main issues that may occur concerning this topic: