Let us know if this article was helpful. It would help us improve our content for you and other customers in the future.
Your WiseStamp Pro account allows you to create as many signatures as you need, and assign them to various web-based email addresses. This article goes over various methods you can use to apply your signatures to different email accounts.
Assign signatures with the Chrome browser extension
The most efficient way to manage signature assignments to multiple email accounts is using the WiseStamp Chrome extension. After downloading the extension, you can add your signatures to Gmail, Outlook Web, GoDaddy, Yahoo and other platforms directly from your WiseStamp account.
Follow these steps to assign your signatures to different email addresses:
- Sign in to your WiseStamp account.
- On the left panel, click Signature settings. By default, you can see the first signature created for all email addresses.
- To assign a different signature to a specific email address, click Add email address.
A new row is added to the list.
- On the left side of the row, select the signature to assign. (If you want to hide the signature, select None). Then, enter the relevant email address in the field to the right and click the green checkmark to save your changes.
- Repeat Steps 2-3 for additional email addresses.
- By default, signatures are added to all emails that you send. If you do not want to display the signature on reply and forward messages, ensure that Add my signature when I reply to and forward email is not selected.
- Refresh your different inboxes to see the updates.
Assigning signatures in Outlook Desktop
If you are using the Outlook Desktop app, you can set your signature to be displayed for specified email addresses as well as control the signature display for new email, replies and forwards.
- From Outlook Desktop, go to File > Options.
- On the left side of the Outlook Options dialog, select Mail.
- On the right side of the page, click Signatures to open the Signatures and Stationery dialog.
- At the upper right side of the E-mail Signature tab, select the relevant email account. Then, select the signature to be displayed for New messages and Replies/forwards.
- At the bottom of the dialog, click OK.
Applying signatures to Gmail accounts (copy/paste)
If you are not using the Chrome browser extension, you can add WiseStamp Pro signatures to different Gmail accounts manually using the copy/paste method. Follow these steps to connect WiseStamp directly to your Gmail account:
- From the My signatures page of your WiseStamp account, click Install for the relevant signature.
- In the popup, select the MacMail option. (You only need to do the first step of the MacMail procedure).
- Click the Copy icon in the first step of the procedure to copy the signature to your clipboard.
- From your Gmail account, open the General tab of the Settings page and scroll down to the Signature section.
- Click Create new. In the popup, type the name of your WiseStamp signature and click Create.
A new row is added to the signatures list.
- In the field to the right of the signature name, paste the signature that you copied.
- Under Signature defaults, select the signature to be displayed in new messages, and in reply/forward messages.
- Scroll down to the bottom of the page and click Save Changes.
Here are the main issues that may occur concerning this topic:
|Two WiseStamp signatures are displayed||
If you see two signatures at the bottom of your email, you probably added WiseStamp to Gmail via both the Google API and the Chrome browser extension.
Open your Google account settings and select the WiseStamp app. On the page that opens, in the Access pane, click See details and then click Remove access. When you refresh your Gmail, you should see one signature, added from the Chrome extension.
If you still see two signatures, make sure that you opened the permissions link with the email address where the signature is displayed. You can check this from the Profile, in the upper right corner of your Google Account settings page.
|Signature updates not displayed||
If you exported your signature to a mail program using copy/paste, you need to recopy the updated signature into the signature settings of the mail program.
If you are using the WiseStamp extension for Chrome, and the signature in your emails does not match what is displayed in the editor, try to uninstall and reinstall the extension:
|Signature disappeared from my emails||
If your signature suddenly disappears from your emails, try these solutions:
If you still do not see the signature, try to uninstall and reinstall the Chrome extension, as explained above in Signature updates not displayed in this section.
|My signature appears on my family members’ email accounts||
By default, the WiseStamp signature is automatically inserted in all of your web-based email addresses. If you are using a shared computer, you can assign your signature to a specific email address in the Signature settings of your WiseStamp account.
|I changed from Google to another domain provider and now I cannot access my account||
When you register for WiseStamp through your Google Workspace (G Suite) domain, you essentially enable the WiseStamp app on your G Suite Marketplace Apps list. Once you no longer have access to the G Suite apps, you also have no access to your WiseStamp account.
What to do?
The account you registered while using Google Workspace (G Suite) needs to be deleted, and then you need to sign up again as an "Outlook" registered account.
To ensure that you do not lose your signature, WiseStamp can copy your signature over to a test account, and then move it back to your new account after registering again.
Contact WiseStamp support team to inform them that you changed your domain provider and they will walk you through the rest! Send an email to firstname.lastname@example.org so we can get you started with this process ASAP.