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WiseStamp offers two ways to add signatures to your email: server-side and client-side. It's important to understand how each of these methods works to avoid duplicate signatures showing in your emails.
Server-side signatures are applied after the message has been sent. WiseStamp's cloud service applies the signature, and it will be visible to all recipients regardless of their device or platform. This method is particularly useful for those who access their email on multiple devices or use a variety of email clients.
Client-side signatures, on the other hand, are visible to the user while composing the message. WiseStamp synchronizes the signature to the user's computer for use in email clients like Outlook, Mac Mail, and Gmail. The signature will be applied according to the method the client installed. For example, if the user installed the Outlook add-in, the signature will be applied on both Outlook web and desktop. If the user installed the Google integration, the signature will be applied on Gmail web and iOS app.
In addition, WiseStamp offers a hybrid solution that combines server-side and client-side signatures. This method recognizes WiseStamp client-side signatures and avoids injecting an additional signature to prevent duplicate signatures showing. This solution is available for automatic installations, such as:
- WiseStamp Desktop App
- Outlook Add-in installation and FAQ
- Integrate your Google Workspace (GSuite) domain with WiseStamp
If you see two signatures at the bottom of your email, it's likely that you have a manually installed signature (copy/paste). To avoid duplicate signatures showing, simply remove or reinstall your copy/paste signature. It's important to note that WiseStamp cannot recognize manually installed signatures, so they will not be automatically removed or overwritten.