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When I edit my signature, changes are not displayed in the preview pane
Why am I not seeing my updates in the preview pane?
As you work in the Signature Editor of your account, all changes you make should show immediately in the preview pane on the right side of the page. If your changes aren’t being displayed in the preview, follow the troubleshooting tips below.
Discard the Draft
To "reboot" the Signature Editor, try discarding the current draft. Although you will need to recreate your changes afterwards, this procedure almost always resolves the issue.
To discard the draft:
- At the bottom of the preview pane, click Discard draft.
- In the popup that opens, click Yes, discard changes.
A confirmation message is displayed at the top of the page. - Continue editing the signature. Your changes should now be displayed in the preview pane.
Troubleshoot Browser Issues
If you're still not seeing updates in the preview, try logging in again using a different browser. For best results, we recommend using Chrome.
If switching browsers doesn't work, please log out of your account, clear your cache and cookies, and log back in.
Need more help?
If you’re still not seeing the changes, there may be an unknown bug. Please contact us for assistance at support@wisestamp.com.