Resolving Connection Errors and Getting Your Signature Back on Track
WiseStamp's server-side solution allows you to create customized email signatures that can include important information, social media links, and logos. However, connection errors can prevent your emails from being sent or your signature from appearing in your emails. In such cases, disconnecting and reconnecting your WiseStamp account may be necessary to resolve the issue. This article will guide you through the simple steps to disconnect and reconnect from WiseStamp's server-side solution.
Disconnecting from WiseStamp's server is easy. Here are the steps:
- Log in to your Wisestamp account.
- Click on Integrations from the navigation menu on the left-hand side.
- Click on Manage to view the details of your WiseStamp server connection.
- Click on the Disconnect button located at the top-right of the page.
- Follow the on-screen instructions to confirm the disconnection and complete the process.
To reconnect, follow these steps:
- Click on Integrations from the navigation menu on the left-hand side.
- Click on the Connect button to view the available connection options.
- Choose the appropriate option for your account type (Office 365 or Google Workspace).
- Follow the on-screen instructions to complete the connection process.
That's it! You've successfully disconnected and reconnected from WiseStamp's server-side solution, and your signature should be working again. If you continue to experience any issues, please don't hesitate to contact support@wisestamp.com.