Deleting your WiseStamp account will cancel your subscription and erase all your account information, including your signatures, from the WiseStamp database. If you decide to renew your subscription in the future, you will need to create a new account and recreate your signatures. Alternatively, you can cancel your subscription, which will retain all of your account information. This will allow you to easily renew your subscription in the future. For more information, see Cancel Your WiseStamp Subscription.
How to delete your account
Sign in to your WiseStamp account.
Click the Profile icon in the upper right corner and select Profile.
In the Delete my account section, click Delete account.
If you are not on a Legacy Free or Legacy Pro plan, the Delete your account button will automatically open a Request Deletion form.
Simply complete the form to submit your request to our Support team. We will reach out through the messenger and email.
If you have a Legacy Pro or Legacy Free plan, after clicking Delete your account, answer the question and click Continue.
Review the information in the warning pop-up, select the checkbox to confirm deletion, and then click Continue.
Enter your WiseStamp password and click Delete account.
Once you delete your account, you will NOT be able to use it, regardless of the renewal date of your subscription. This means that your signatures will NOT show up in your emails any longer.
How to remove/uninstall your WiseStamp signature from your emails?
Typically, when you delete/uninstall your account, as described above, WiseStamp also deletes all components previously added by WiseStamp. However, if the uninstall is interrupted, some of the components may remain. The following describes how to remove these components manually.
To remove your signature using the Google Connect API
If connected via Google Connect, after you delete your account, your signature will stop working.
To remove WiseStamp from your Google Connect:
Go to your Google Connections and click WiseStamp.
Scroll down and click Delete all connections you have with WiseStamp.
In the confirmation pop-up, read what happens when you delete and click Confirm.
You now need to remove your signature from Gmail settings as well.
Open your complete Gmail Settings page.
Click the link above, or
Click the Settings icon in the right corner of your Gmail account and click See all settings.
Scroll down to the Signature section.
Select your WiseStamp signature and click the Delete signature icon.
A message appears to confirm. Click Delete.
Scroll down to the bottom of the page and click Save changes.
Refresh your email program.
To remove the copy/paste signature
If you previously copied your WiseStamp signature into a mail software or platform, simply delete it from your mail program’s signature settings. If you used Gmail, you can use steps 5 - 10 above.
To remove the WiseStamp Chrome extension
If you used the WiseStamp browser extension for Chrome, remove the extension by going to Chrome Extensions and clicking Remove for the WiseStamp extension.