Clearing your cache removes temporary files that may cause loading or login issues. It helps your browser or app load the most up-to-date version of WiseStamp.
Clear cache in Google Chrome:
Click the three dots in the top-right corner of the browser.
Select Settings > Privacy and security > Clear browsing data.
In the dialog box that opens, ensure the following options are checked:
Cookies and other site data
Cached images and files
Click Clear data.
Refresh your WiseStamp settings page and reload your email client to test the signature.
Clear cache in Firefox:
Click the three lines in the top-right corner of the browser.
Navigate to Settings > Privacy & Security.
Under Cookies and Site Data, click Clear Data.
Select both:
Cookies and Site Data
Cached Web Content
Click Clear to remove the selected data.
Clear cache in Safari:
Open Safari and find the menu bar at the top left corner of your screen.
Click Safari, then select Clear History from the menu.
In the pop-up, select how far back to clear (we recommend the Today option) and click Clear History.
Clear cache in Microsoft Edge:
Click the three dots in the top-right corner of the browser.
Go to Settings > Privacy, search, and services.
Under Clear browsing data, select Choose what to clear.
Check the boxes next to:
Cookies and other site data
Cached images and files
Click Clear now.
If you have already tried clearing your cache and the page still won't load, try accessing it in Incognito/Private mode or using a different browser. Also, ensure that your browser is up-to-date and check if any extensions are causing conflicts by disabling them temporarily.