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Plan & Billing Overview

The Plan & Billing page is the centralized dashboard for managing your email signature subscription. This page allows you to review your current subscription details, update payment settings, and access your billing history.

How do I open the Plan & Billing page?

You can access your account settings from any page within the WiseStamp interface.

A screenshot of the WiseStamp dashboard interface. The main area displays the "Signatures" page, featuring a preview of a professional email signature template with placeholders for "Employee name," job title, and contact details. On the left is a sidebar menu with options like Employees, Signatures, and Integrations. In the top right corner, a user profile dropdown menu is open. A pink arrow points specifically to the **Plan & Billing** option within this menu, which is highlighted to show how to navigate to account subscription and payment settings. At the bottom right, a small "Help" chat bubble with a notification badge is visible.

  1. Profile icon: Click the Profile in the top right of the screen.

  2. Plan & Billing: Select Plan & Billing in the dropdown menu.

Where can I check my current plan information?

  1. Profile icon: Click the Profile in the top right of the screen.

  2. Plan & Billing: Select Plan & Billing in the dropdown menu.

  3. Subscriptions: Find the Subscriptions section at the top of the Plan & Billing page.

How do I update my payment method or billing details?

Billing information is located in the middle of the Plan & Billing page. Only account owners have the permission to modify these details:

A screenshot of the WiseStamp "Billing & Subscriptions" interface. The page displays a "Subscriptions" section at the top, showing a "Pro+" plan with 3 included employee seats and an automatic renewal date of 12 Nov 2026. Below this, a section titled "Billing information" is highlighted with a magenta border. This section includes the payment method, showing a Visa card ending in 0623, and "Billing details" which list the name Lila Brown, an outlook.com email address, the company name "Test," and the country "Israel." A navigation sidebar on the left includes options for Employees, Signatures, Integrations, Campaigns, Analytics, and Settings.

  1. Edit Billing information: Click Edit in the top-right corner of Billing information.

  2. Update details: Enter your new credit card information, invoice details, or billing email address.

  3. Save changes: Click Update Billing Information to finalize the update.

Where can I see my receipts and payment history?

Billing history is located at the bottom of the Plan & Billing page. This section provides a list of all past transactions, including the date and the amount paid.

Download an invoice: Click the invoice number to download the record as a PDF file for your records.

Can I see how many seats are currently in use on the Plan & Billing page?

The Plan & Billing page does not show the number of seats currently in use. It shows your total seat count, your subscription details, your billing information, and your billing history, but not a live count of seats in use. This applies to all accounts, regardless of plan or account age.

To check how many seats you are using, count your Active employees in the Employees list:

  1. Open the Employees page from the left sidebar.

  2. Apply the filter to show only Active employees.

  3. The number of Active employees is the number of seats currently in use, because each Active employee uses one seat and inactive employees do not.

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