The Employee Hub allows you and your employees to view personal signatures, select a preferred signature, and set default signatures. Your employees can also edit personal details if permitted by you, the admin. This page ensures company-wide consistency while enabling employees to personalize certain details where allowed. Additionally, employees can access tailored installation instructions specific to their email client directly from this page.
Access the Employee Hub
Employees or admins can access their personalized Employee Hub by the following methods:
Go to hub.wisestamp.com and sign in with your email.
From the WiseStamp Chrome Extension
From the sending signature link through email
To access the Employee Hub from the WiseStamp Chrome Extension, click the WiseStamp icon in the Compose window. In the popup that will usually appear in the top right corner, select Edit signature details. This will open your Employee Hub. If enabled, you can also click the Edit icon in the Compose window.
To access the Employee Hub from the signature link, the administrator must first email the signature link to the employee. Employees can then access their Employee Hub by clicking the link provided in the email. Signature links can be sent automatically when an employee is activated or manually by the administrator.
As an admin, you can access the Employee Hub just like employees. Simply email yourself a signature link or open it from the WiseStamp icon in your Compose window if you’re using the WiseStamp Chrome Extension. You can also access the Employee Hub by going to WiseStamp Settings and clicking Employee Hub, then selecting Visit my Employee Hub in the top-right corner.
Initial access
Before accessing the Employee Hub for the first time, the employee must first authenticate. If the employee has the WiseStamp Chrome Extension installed and authenticated, this authentication is also used to access the Employee Hub. Once authenticated, a cookie is saved, and the employee is not required to authenticate again to access the Employee Hub.
After clicking the signature link, the employee may need to perform the following to authenticate:
A message appears to sign in to access the Employee Hub. Enter your email address and click Sign in.
An email with a code is sent to your email address. This code expires in a short time, so proceed to the next step promptly.
Open this email and enter the 4-digit code.
Employee Hub branding
Available on: Legacy Enterprise, Advanced, Enterprise
The Employee Hub branding feature lets the WiseStamp administrator customize the Employee Hub to match your company's branding. You can define a company color and upload your logo to give employees a consistent, branded experience when they access their Employee Hub.
To set your Employee Hub branding:
Sign in to your WiseStamp account.
On the main navigation panel, click Settings and then click Employee Hub.
Go to the Branding section and enable the Customize the Employee Hub with your company’s branding toggle to permit you to define your company’s branding.
Go to Brand color and enter your company color. The selected color and its hex code are displayed.
Go to Logo and enter your company logo. For best results, use a wide (landscape) image with a transparent background. You can:
Click Upload Images and upload your company logo by any of the many methods displayed in the dialog, or
Click the Use variable toggle and select the appropriate variable for your company logo.
Click Save changes.
Your company logo appears in the upper-left corner of the Employee Hub, and buttons reflect your selected brand color.
Employee Hub
Once the employee clicks the signature link, the Employee Hub opens, displaying all the signatures available to the employee with the employee's personal details. The Signatures panel displays the following:
Signature name: On the top-left of each signature, the name of the signature is displayed.
Signature assignment: If the signature is assigned to an email type, on the top-right of each signature the assignment is displayed. This defines the default signature applied to the specific email type (primary, reply, forward).
Set default signatures: If enabled, employees can define their default signatures for new, reply, and forward emails from their list of available signatures. Click Settings to open the Signature settings page to define the default signatures for each email type. This selection overrides any settings defined by the administrator.
Edit signature: If editing personal details is permitted, the button Edit details is displayed when hovering over the signature. Click Edit details to edit the allowed details.
Install signature: To access installation instructions for a signature, hover over the signature and click Install. This opens a page with tailored installation steps based on the selected email platform.
Preview actual size: Opens a preview of the selected signature in actual size. If the signature cannot fit properly within the size displayed on the Signatures panel, this option can display the actual size of the signature.
To preview the actual size of the signature, hover over the signature and click the Zoom icon on the top-right of the signature.
Edit signatures
This feature allows employees to personalize certain elements of their signature if the administrator permits employee editing.
To edit a signature by an employee:
From the Employee hub, hover over the signature to be edited and click Edit details. The Signature details page opens with the parameters used in the signature displayed
Edit the details as needed. Any changes made here are applied across all signatures.
Click Save changes, and the changes are displayed in the signature preview to the right.
To display all the parameters for the employee, go to the Edit details page.
The Locked icon to the right of the details indicates that these parameters can only be changed by the administrator.
Edit details page
The Edit details page displays all Employee variables available for the employee. It allows the employee to view and edit their personal details. Any details with a Locked icon to the right of the variable can only be changed by the administrator. To access the Edit details page, click Edit my details in the top-right corner of the page.
Employee edit access (signatures, details, etc.) available on: Legacy Enterprise, Advanced, Enterprise
Access installation instructions
From the Employee Hub, employees can access tailored installation instructions specific to their email client. The installation instructions displayed are defined by the administrator from the Employee hub settings page.
To access installation instructions:
Hover over the signature to be installed and click Install.
On the left panel of the page that opens, click the relevant email platform.
The recommended method is displayed. To display the instructions for an alternative method when available, select the alternative method from the dropdown list in the first line of the instructions.
Follow the instructions to add your signature. Click on each step of the procedure to see the associated screenshot.
Connect a custom domain to your Employee Hub
Available on: Legacy Enterprise, Advanced, Enterprise
Give employees a polished, on-brand experience by serving the Employee Hub from hub.mybusiness.com (or any subdomain you choose) instead of the default hub.wisestamp.com.
Before you start
Make sure you have access to your domain’s DNS settings.
Decide which subdomain to use. We recommend the hub.
Step 1 – Create a CNAME record in your DNS
Type | Name / Host | Value / Points to | TTL |
CNAME | hub | hubbrand.wisestamp.com. | 300 s |
Key points
Enter only the subdomain in Name / Host (hub). Your provider appends the rest (mybusiness.com) automatically.
DNS changes can take up to 24 hours, but they often update sooner.
Remove any conflicting A or CNAME records for the same subdomain.
Example: adding the CNAME in GoDaddy
Using a different provider than GoDaddy?
The menus and field names will differ, but the information you enter is the same. Look for a section called DNS, Zone Editor, or Manage DNS, then choose Add Record and select CNAME.
Step 1 - Adding the CNAME
Sign in to GoDaddy and open My Products.
Next to your domain, click DNS or Manage DNS.
Under Records, click Add.
Choose CNAME for the record type.
Enter:
Name – hub
Value – hubbrand.wisestamp.com
TTL – leave the default or set 300.
Click Save.
Step 2 – Register the domain in WiseStamp
Log in to your WiseStamp admin dashboard.
Go to Settings → Employee Hub.
In Custom domain, enter your full subdomain (for example, hub.mybusiness.com).
Click Save.
The change is usually live within 20 minutes. When active, all Employee Hub links and redirects will use your branded URL.
Verify the setup
Open a private-browsing window.
Navigate to hub.mybusiness.com.
Confirm you see your organization’s branded login screen.
Ask a colleague to sign in to ensure employee access.
If the page does not load after 24 hours, double-check the CNAME record for typos and confirm no conflicting records exist.
Frequently asked questions
Can I use another subdomain, like portal or employees?
Yes – just replace hub with any subdomain in both your DNS record and WiseStamp settings.
Is HTTPS enabled automatically?
Yes. WiseStamp provisions an SSL certificate once it detects the CNAME. This may take a few minutes after you save the domain.
I don't see the WiseStamp icon in the Compose window.
If the WiseStamp icon isn't immediately visible in the Compose window, try clicking the Layout icon.
