This topic walks you through WiseStamp’s Plan & Billing page. It explains how to view or change your WiseStamp subscription details.
On the Plan & Billing page, you can:
Review your billing information.
Update your billing settings.
Review your billing history and download your previous invoices.
Plan & Billing page
To open the Plan and Billing page:
Click the Profile icon in the upper right corner.
Select Plan & Billing.
Viewing your subscription plan
On the Plan & Billing page, you can see a summary of features included in your subscription. You can also check your plan's automatic renewal date and payment details here.
For information about changing or canceling your plan, see Account Upgrades and Plans or Cancel Your WiseStamp Subscription.
Changing payment details
On the Plan & Billing page, you will find your current payment method and billing email address. On your plan's automatic renewal date, the subscription renewal cost will be charged using this payment method.
Only account owners can change the billing details.
To change your payment method, invoice details, or billing email address:
Click Edit under the Billing Information section.
Enter the information for your new payment method, invoice details, or billing email address.
Click Update Billing Information.
Billing history & invoices
You can view all of your previous purchases and their respective invoices issued by WiseStamp from the Plan & Billing page.
A copy of your invoice is also sent to your email address, along with a confirmation email every time there is a charge to your account.
To view your billing history:
Click the Profile icon in the upper right corner.
Select Plan & Billing.
Scroll down to the Billing history.
To view and download invoices:
Under the Billing history section, click the invoice number.
In the popup, click Save to download the invoice as a PDF file.
From here, you can open or print your PDF.
If you cannot view your billing history, contact our support team.
What is BlueSnap?
BlueSnap is a payment processor we use for our subscription management. If you have a subscription to WiseStamp through BlueSnap, you will receive email notifications regarding your payments from [email protected].
Troubleshooting
Here are the main issues that may occur in relation to this topic:
Problem | Resolution |
Can’t find your account | Contact support with any type of identifying information. |
Monthly payment | All our plans are billed annually. |