It does not matter what email client you are using; adding WiseStamp to your MacMail is easy and simple. With our easy-to-follow steps, you can enjoy customized, professional email signatures that effectively reflect your personal or business brand. This article guides you through the steps to add WiseStamp to your Mac Mail application.
Set up WiseStamp for Mac Mail (Pro plan users)
We recommend using the Google Chrome browser for this process. Using any other browser may not format the signature correctly.
Find the signature you would like to add to your Mac Mail and click Install.
In the pop-up, select the MacMail option.
Copy your signature by clicking the hyperlink in the instructions.
Open your MacMail program and go to Mail>Preferences>Signatures. (You can also click ⌘+ to open the settings.)
The signature setting is displayed as a pop-up. Click + on the bottom to add another signature.
Give your new signature a name. (For example, our "Main signature").
When you make a new signature, Apple automatically fills in a default signature on the right.
Clear Always match my default message font. This needs to be cleared before pasting your signature to ensure proper formatting.
Once this option is cleared, you can then paste your signature in the far right column.
Once the signature is added to the main settings, add it to the specific email address. Click the name of your new signature in the middle column, and drag it to the right side where your email address is listed.
Click the email address to which you dragged the signature. In order to set your signature to be displayed automatically every time you compose a new email with the selected email address, select the signature in the Choose Signature dropdown below the signatures list.
Close the settings window (there is no save button) and compose a new email. You can now see your new WiseStamp signature in your email.
Notice that the logo image is not actually displayed and is just a square with "photo" written inside. This is normal! The logo will be displayed in your emails.
Set up WiseStamp for Mac Mail (Teams - automatic solution)
Employees who use the Mac Mail application can install their WiseStamp signature by following the personalized instructions in their Employee Hub page. These instructions include a link to download the WiseStamp app and the employee’s unique Access Token.
After this is implemented, your signature is automatically fed to Mac Mail. Every change made to your signature is reflected in Mac Mail once you quit and reload the app.
The full installation workflow is presented in the procedure below.
To add your signature to Mac Mail:
The following steps are for employees after receiving the invite email.
For administrators, go to the Employees screen, hover over the administrator entry in the table, click Employee hub, and continue with step 3 below.
After receiving the invite email from your administrator (from: [email protected]), open the email.
Click the link to access your Employee hub. A page with a preview of all your signatures opens.
Hover over the signature to be installed and click Install.
On the left panel of the page that opens, click Apple Mail for Mac.
Open your Mail app.
Go to Mail and select Settings or Preferences (version dependent).
Click the Signatures tab in the Signatures window.
Click + near the bottom of the window to create a new signature. Enter the signature name Teams Signature and press Enter.
!important! The name is case-sensitive and must be copied exactly as written.!/important!Drag the Teams Signature name to the email account you want to use, located on the left panel.
To set Teams Signature as the default signature for new messages and replies/forwards:
Click the email account.
At the bottom of the window, click the Choose Signature dropdown list and select Teams Signature.
Close the Mail app. Go to Mail and select Quit Mail.
Open System Settings.
Click your name (Apple ID) in the sidebar.
Click iCloud in the right panel.
In the Saved to iCloud section, click See All.
Locate Mail in the list and toggle it off.
Close all related System Settings windows.
!note!The above steps are for macOS Sequoia 15. If you're using a different macOS version, see Change iCloud settings on Mac for more information.!/note!Go back to the Employee Hub. In step 16 of the Apple Mail for Mac instructions, click Copy to copy your access token.
Install the WiseStamp app from the App Store.
Open the App Store app.
Search for "WiseStamp".
Click the download icon and then click OPEN.
When the WiseStamp app launches, click Paste to paste your access token.
A preview of your signature is displayed in the WiseStamp app, and select Use in Mac Mail.
On the screen that opens, ensure that the Signatures folder opens, and click Open.
!note!If the Signatures folder does not open automatically, see the next section on how to find the Signatures folder.!/note!Click the green refresh button in the WiseStamp app on the right side of the window.
Click Done, and your signature is now installed.
Open your email and compose a new message. Your signature is displayed at the bottom!
After updating your signature in WiseStamp, make sure to update it in Mac Mail by opening the WiseStamp Desktop App and clicking the green Refresh button on the right side of the window.
Find the Signatures folder on your Mac
If the Signatures folder does not open automatically during the WiseStamp App installation, perform the following steps to find the folder’s location:
If your Signatures folder does not appear after selecting Use in Mac Mail from the WiseStamp app, click Cancel on the screen that opens.
Open the Finder folder.
On the left sidebar, go to the Locations section and click Macintosh HD, if displayed.
If Macintosh HD is not displayed, perform the following:
On the menu bar at the top of the screen, go to Finder and select Settings.
In the Settings window, click the Sidebar tab.
In the Locations section, select Hard disks.
Return to the Finder window and click Macintosh HD on the left sidebar.
On the right panel, double-click Users and then double-click your username.
Verify that the Library folder is displayed in the folder of your username.
If Library is not displayed, perform the following:
On the menu bar at the top of the screen, go to View and select Show View Options.
In the window that opens, go to the bottom and select Show Library Folder.
Close the window, and return to the Finder window.
Verify that the Library folder is now displayed.
Close the Finder window and return to the WiseStamp app.
Select Use in Mac Mail. If it is already selected, clear it and then select it again.
In the pop-up, open the Signatures folder as follows:
Click Macintosh HD in the navigation panel.
Click Users in the right panel and then click your username.
Click the folder that starts with the letter V followed by a number, like V8 or V10.
Click MailData and then click Signatures.
Click Open. The WiseStamp App should indicate that you are now connected to Mac Mail.
Click the green refresh button in the WiseStamp app on the right side of the window.
Click Done, and your signature is now installed.
Open your email and compose a new message. Your signature is displayed at the bottom!
After updating your signature in WiseStamp, make sure to update it in Mac Mail by opening the WiseStamp Desktop App and clicking the green Refresh button on the right side of the window.
Set up WiseStamp for Mac Mail (Teams - Copy/Paste Solution)
If you do not want to use the WiseStamp Mac app or are unable to install it, you can deploy your email signature using the copy/paste option.
For administrators, go to the Employees screen, hover over the administrator entry in the table, click Employee hub, and continue with step 3 below.
After receiving the invite email from your administrator (from: [email protected]), open the email.
Click the link to access your Employee hub. A page with a preview of all your signatures opens.
Hover over the signature to be installed and click Install.
On the left panel of the page that opens, click Apple Mail for Mac.
Above step 1, click the dropdown and select the Copy/Paste method.
In step 1, click Copy to copy your WiseStamp signature.
Open your Mail app.
Click Mail in the menu, and select Settings or Preferences (version dependent).
Click the Signatures tab in the Signatures window.
Click + near the bottom of the window to create a new signature and then enter a name for the signature.
Clear Always match my default message font.
Paste your email signature (cmd⌘ + v) into the right panel.
Drag the name of the new signature to the email account you want to use, located on the left panel.
Signatures
Compose a new email, and your signature is displayed at the bottom.
Notice that the logo image is not actually displayed and is just a square with "photo" written inside. This is normal! The logo will be displayed in your emails.
After updating a signature, save your changes and then repeat the above procedure to ensure that the updated signature is displayed in your emails.
Update your signature in Mac Mail
If you or your WiseStamp account administrator made changes to your email signature, follow these steps to push the changes to Mac Mail:
When using the Mac Mail app:
In the WiseStamp App for Desktop, click the Refresh icon.
Close Mac Mail completely by navigating to Mail > Quit Mail.
Re-open Mac Mail and compose a test email.
The updated signature appears at the bottom of the draft.
When using the copy/paste method:
Repeat the email signature copy/paste process, as described in the steps above.
Disable/enable the signature
WiseStamp allows you to set a default signature to be deployed with every email that you send. But we understand that sometimes you just want to send a short email without the WiseStamp signature enabled.
To quickly remove the email signature from an email, just compose a new email and select None from the dropdown list on the top right of the email.
Troubleshooting
The following are some of the issues that may occur:
Problem | Resolution |
Images are not displayed in new emails | There are two issues that can prevent images from appearing in emails when using Mac Mail:
Both options can be found in the settings, as described below. For option 1, Plain text is enabled:
If the Rich Text option was already selected, then you should check whether your images are allowed to download:
|
Images are not displayed in any emails. | If your logo or image in your email signature looks blank or shows a square with the word “photo” inside, this is expected behavior in Apple Mail. Apple Mail sometimes doesn’t display embedded images in the signature preview for the sender, but the logo will appear correctly for your email recipients. However, if you want to ensure Apple Mail can load and display the image locally, check your network privacy settings. A setting called Limit IP Address Tracking may prevent Mail from downloading external images, including your own signature image. |