The WiseStamp Chrome Extension for Google Chrome enables users to manage and deploy email signatures directly from their browser. It is compatible with Gmail, Outlook Web, and Yahoo Mail. This article explores the extension's features, provides guidance on its use, highlights its advantages, and offers insights into key considerations for effective email signature deployment.
WiseStamp Chrome Extension includes the following features:
Multiple signatures: Display multiple signatures while composing an email, allowing you to select the appropriate signature. This includes options for different signatures in replies/forwards emails or for different languages.
Automatic insertion: Automatically inserts your WiseStamp signature into every email you send.
Easy signature editing: Quickly access signature details from your email client to update signatures.
Browser compatibility: Supports Google Chrome versions 88 and later.
Email client compatibility: Compatible with Gmail, Outlook Web, and Yahoo Mail.
Install the WiseStamp Chrome Extension
Go to the WiseStamp page in the Chrome store and click Add to Chrome.
In the pop-up, click Add extension. A confirmation pop-up opens when the extension has been successfully installed.
To apply the signature in your email client’s composer, WiseStamp requires permission to read and change your data. It's important to clarify that we do not read or save your email content. We only ask for these permissions to insert your signature at the end of your email.
For more information about our Data Protection and Privacy Policy, please visit our Security and Compliance page.
Initial sign-in to access WiseStamp Chrome Extension:
Once the WiseStamp Chrome Extension has been installed, you need to sign in to access its features. After installing the WiseStamp Chrome Extension, open your email client in Google Chrome. The first time you do this, a prompt appears asking you to Connect or Sign in.
If your browser cache contains information about your WiseStamp account, your email address is displayed and click Connect.
If no account information is found, a message appears indicating that your account was not found. In this case, perform the following steps:
Click Sign in at the bottom of the message.
The WiseStamp sign-in screen opens, and sign in to your account.
Once signed in, a cookie is saved, and you won't need to sign in again to access the extension.
If you delete your cookies or sign out of your WiseStamp account, you may need to sign in again.
Define default signatures
As mentioned above, using the WiseStamp Chrome Extension allows the use of multiple signatures for the same email account. Therefore, once the extension is installed, the default/primary signature that appears for new emails must be defined. Optionally, you can also define the signatures for reply and forward emails.
When you're logged into your WiseStamp account in the extension, open your mail program. The first time you load the email program after installing the WiseStamp Chrome Extension, you will be asked if you'd like to use the signature with the specific email address.
Compose a new email. Click the WiseStamp icon in the Compose window. Your signatures will appear in the right panel. Select the signature you'd like to use.
To find out more about using multiple signatures with WiseStamp Pro, see Apply WiseStamp Signatures to Multiple Email Addresses.
Uninstall the WiseStamp Chrome Extension
Open a new tab in Chrome and go to chrome://extensions/
Find the WiseStamp Chrome Extension and click Remove.
Follow the on-screen instructions to complete the removal process.
Refresh your email program.
Troubleshooting
How to Resolve Login Issues in WiseStamp
Experiencing login issues in WiseStamp can be frustrating, but most problems have straightforward solutions. This guide will help address common login-related problems, including browser errors, WiseStamp Teams authentication issues, Chrome extension conflicts, and subscription-related errors.
General Troubleshooting for Login Issues
Login errors can often result from temporary system outages or browser-related problems. Follow these steps to resolve such issues:
Check for System Outages: If WiseStamp is experiencing a temporary outage, wait for the service to be restored and then try logging in again.
Refresh and Clear Browser Data:
Refresh your browser.
Clear your browser cache and cookies.
Retry Login: After performing the above, attempt logging into WiseStamp again. These steps often resolve problems caused by temporary disruptions or browser cache conflicts.
Authentication in WiseStamp Teams
For users of WiseStamp Teams, login processes differ based on roles:
Account Owners/Admins: Only account owners and admins can access the main WiseStamp organization account.
Employees: Employees do not log into the main account. Instead:
Access your WiseStamp signature via the employee-specific hub.
Use the dedicated employee portal to manage your signature. Ensure you use the correct portal based on your role to avoid login problems.
Handling Chrome Extension-Related Login Prompts
If you are repeatedly seeing "Sign in to WiseStamp" prompts due to the WiseStamp Chrome extension, the steps below resolve the issue:
Open Chrome and go to
chrome://extensions/.Locate the WiseStamp extension and click "Remove."
Log out of your WiseStamp account and log back in. Removing the Chrome extension stops interference with the browser’s login functionality.
Resolving Subscription-Related Errors
An expired WiseStamp Teams subscription can prevent login and disrupt signature images. To resolve this issue:
Check Subscription Status: Verify if your subscription is still active.
Renew Subscription: Renew or re-subscribe to your WiseStamp Teams plan.
Restore Access: After renewing, your login functionality and signature display will be restored. By following these guidelines, most login issues in WiseStamp can be resolved quickly. If problems persist, consider reaching out to WiseStamp Support for further assistance.
I don't see the WiseStamp icon in the Compose window.
If the WiseStamp icon isn't immediately visible in the Compose window of Gmail, try clicking the Layout icon.