WiseStamp for IT › Google Workspace › Step 11 of 12 — Employee Rollout Handoff
Audience: IT, to brief employees. The first section is internal reference; the second is copy you can send.
What employees should understand
Their signature is created and maintained centrally by an admin. They do not build or install it.
Company updates (branding, campaigns) appear automatically.
Auto-Inject: the signature is written into the user’s Gmail signature settings automatically. The user may need to refresh Gmail to see it.
Server-side: nothing for the employee to do; the signature is added automatically in transit on every device.
Chrome Extension: the user signs in once (email + OTP) and can switch between multiple signatures while composing.
Google Connect: the user authorizes once via Google sign-in, then refreshes Gmail.
To change personal details (title, phone), employees should contact their admin — unless self-editing is enabled (Ongoing Admin Guide).
Action required by employees (by deployment type)
Deployment | Employee action |
Auto-Inject | Refresh Gmail; the signature appears automatically. One time. |
Server-side | None. |
Chrome Extension | Install/sign in once (email + OTP); choose default signature. |
Google Connect | Sign in with Google once; refresh Gmail. |
Self-service signature link (optional)
If you allow employees to review/edit details, send them their signature link: Employees > [three-dot] > Send signature link. Editing scope is set in Settings > Employee Hub > Employee editing permissions.
Employee communication template
Copy, adjust the bracketed parts, and send. Keep it short.
Subject: Your new company email signature is now active
Hi [team],
We’ve rolled out company-wide email signatures through WiseStamp. Your signature is set up for you automatically — you don’t need to create or design anything.
[If Auto-Inject: One quick step: please refresh Gmail. Your new signature is already in your Gmail settings and will appear on new emails.] [If server-side only: There’s nothing you need to do — your signature is added automatically to every email you send, on any device.] [If Chrome Extension: Please install/sign in to the WiseStamp Chrome Extension when prompted (you’ll enter a 4-digit code we email you). You can then pick the right signature while composing.]
A few notes:
The signature is managed centrally, so company updates appear automatically.
Need to correct your title, phone, or other details? Contact your IT administrator.
Seeing two signatures, or none? Remove any signature you previously added manually in Gmail > Settings > Signature, refresh Gmail, and contact [IT alias] if it persists.
Thanks, [IT / Admin name]
Common employee questions (FAQ)
How do I make my signature appear? Auto-Inject: refresh Gmail. Server-side: nothing required. Chrome Extension/Google Connect: complete the one-time sign-in, then refresh Gmail.
How do I stop the signature on replies? Signatures deploy on new messages, replies, and forwards by default. To change when they appear, contact your admin.
I want to change my title / phone. Who do I contact? Your account administrator. If unsure who that is, contact WiseStamp support or your internal IT alias.
I see two signatures. You likely have an old manual signature in Gmail > Settings > Signature. Remove it, refresh Gmail; contact IT if it persists.