WiseStamp Outlook Add-In Installation

Once you have successfully integrated your account with Microsoft 365, you can install WiseStamp Outlook Add-in for Microsoft 365 to deploy your company email signature to your employee email platform. The WiseStamp add-in automatically adds the Teams Signature to the emails of employees with an Active status.

Once the add-in is installed, the signature is always added when employees compose new messages, send replies, and forward emails. This article presents different methods of installing the add-in and provides instructions for each method.

Installation requirements

WiseStamp add-in, which is supported for Outlook Desktop, Outlook Web and Outlook Mobile, is the recommended method for automatically adding the Teams Signature to your employee emails. Your WiseStamp account does not need to be integrated with Azure Active Directory to successfully use the add-in. However, before installing the add-in make sure to review the requirements.

Supported clients

The WiseStamp add-in is available for:

• Microsoft 365 Business (Business Basic, Business Standard, Business Premium) version 1701 or later
• Office 365 Enterprise (E1/E3/E5/F3) version 1701 or later
• Microsoft 365 Enterprise (E3/E5/F3) version 1701 or later (and are signed in Microsoft 365 using their organizational ID)
• Office Professional Plus 2016 (MSI) version 16.0.4494.1000 or later
• Office Standard 2016 (MSI) version 16.0.4494.1000 or later
• Office Professional Plus 2013 (MSI) version 15.0.4937.1000 or later
• Office Standard 2013 (MSI) version 15.0.4937.1000 or later
• Office 2016 for Mac version 16.0.9318.1000 or later
• Outlook mobile for iOS version 2.75.0 or later
• Outlook mobile for Android version 2.2.145 or later
• Outlook Web

!note!MSI versions of Outlook show admin-installed add-ins in the appropriate Outlook ribbon, not the "My add-ins" section.!/note!

Additional Microsoft requirements

To check the channel/version of your Outlook desktop in Windows, go to File > Office Account. 
The current channel is displayed in the About Outlook section.

To view the Outlook version in macOS, click the About Outlook icon. The version details are displayed at the top of the popup.

!important!If your environment does not meet the installation requirements for the Outlook add-in, consider using the WiseStamp Desktop App.  The WiseStamp app is compatible with both Windows and Mac, and can be installed on your employee computers to automatically feed the Teams Signature to Outlook or Mac Mail. As with the add-in, every change you make to the WiseStamp signature is immediately reflected in Outlook / Mac Mail.!/important!

Install the WiseStamp Outlook add-in using centralized deployment

This method automatically installs the add-in and adds the Teams Signature to the emails of all employees who have an Active status.

!note!To determine whether centralized deployment is appropriate for your organization, see Microsoft on Centralized Deployment.!/note!

!important!Only the domain's Global Admin can enable the integration. If you are not the Global Admin you will be asked to send an invitation email to the Global Admin. The Global Admin needs to be connected to their Outlook account on a separate tab before integrating and needs to be signed out from any other Outlook account they might have on the same browser.!/important!

To perform the installation with centralized deployment:

1. Sign in to your Microsoft 365 account.
2. Sign in to your WiseStamp account.
3. On the left panel, click Connectors.
4. In the Outlook add-in section, click Connect.
5. If a popup appears asking if you are the domain's Global Admin, select Yes, I am and click Integrate with Add-in.
6. On the Add users page, select Entire organization to install the add-in to all users, or select Specific users/groups and select the specific users you want.
7. Click Next and then click Next again in the following page.
8. A summary of the deployment is displayed and click Finish deployment.
9. When the message appears that the deployment is completed, click Done.
10. Go back to the WiseStamp tab and click Connect. The Add-in for Outlook management page opens.

!note! Deployment to all users can take up to 24 hours.!/note!

Install the WiseStamp Outlook add-in for Microsoft 365 in GoDaddy

This section explains how to perform centralized deployment to easily install the add-in directly from GoDaddy Exchange Admin Center. 

Before you begin, make sure that your Microsoft 365 subscription supports add-ins (Business Professional or higher). The Business Essentials package does not support add-ins. 

!note! To determine whether centralized deployment is appropriate for your organization, see Microsoft on Centralized Deployment. !/note!

To install the add-in: 

1. Open the Exchange Admin Center and navigate to the Add-ins page:
   https://admin.exchange.microsoft.com/#/addins
2. Click + and select Add from file.
3. Select Provide link to manifest file and perform the following steps:
   1. Click the link: https://addin.dl.wisestamp.com/outlook-addin/manifest.xml
      
   2. Open in a new window.
      
   3. Right-click and select the option save as. Download it as a file and save.
      
   4. In the custom Add-ins, click + add from file. 
      
   5. Upload the file. 
4. Click Install. When the installation is complete, the add-in is listed on the Add-ins page.

!note! Deployment to all users can take up to 24 hours.!/note!

Manage WiseStamp Outlook add-in connector 

After creating the WiseStamp Outlook add-in connector, you can manage this connector from the Management  page. From this page you can perform many management tasks, such as view the connector status, set new features  and remove the connector. To access the Management page, go to the Connectors page and click Manage for the Outlook add-in connector.

The following table lists the management tasks available to you:

WiseStamp Outlook add-in limitations

While the WiseStamp Outlook add-in offers many benefits for deploying company email signatures, there are some limitations and potential issues to consider. Understanding these limitations can help you manage expectations and plan accordingly.

• Embedded images may cause slow loading of auto-injected signatures, depending on their size.
• In the new Outlook for Windows, the email address associated with your WiseStamp account must be set as the primary email account in Outlook.
• Signatures are not supported on Calendar in Outlook Web.
• Embedded images are not supported on Calendar in the new Outlook.
• Teams meeting signatures may be misplaced above invite details. This is not an Outlook add-in bug. The Teams meeting is added after the send event, which cannot be controlled by the add-in. Users may want to remove the signature.

Uninstall the Outlook add-in

If you change your domain to Google Workspace or you simply do not want to use the add-in anymore, you can easily uninstall it. Perform the following steps to remove your signature from Outlook.

To uninstall the Outlook add-in (central deployment):

1. Sign in to your Microsoft 365 account.
2. Sign in to your WiseStamp account.
3. On the left panel, click Connectors.
4. In the Add-in for Outlook section, click Manage.
5. Click Disconnect, located at the top-right of the page.
6. In the popup, click 365 admin center. The page for the WiseStamp Add-in for Microsoft 365 app opens in Microsoft 365 admin center.
7. In the Actions section, click Remove app.
8. In the Remove app page, select Yes, I'm sure I want to remove the app and associated data and click Remove.
9. Once you get a message that the app was successfully removed, go back to the WiseStamp tab and click Disconnect. 
   

To uninstall the Outlook add-in (individual deployment):

1. Compose a new email. At the bottom of the message, click ...  and select Get Add-ins.
2. If there are tabs near the top of the dialog, verify that the Add-ins tab is selected. Then, select My add-ins.
3. Locate the Custom add-ins section at the bottom of the dialog. 
   Click the 3 dots icon next to the WiseStamp for Outlook app and select Remove.

Troubleshooting

Here are the main issues that may occur concerning this topic: