If you have forgotten your WiseStamp account password, follow these steps to reset it:
Go to the WiseStamp login page (webapp.wisestamp.com/v1/login).
Click Forgot your password?
You will receive an email with a 6-digit code.
Enter the code.
Enter your new password and then re-enter the same password to confirm.
Click reset password.
The 6-digit code in step 3 is only used for resetting a WiseStamp web app password. It is not the same as the 4-digit code the Employee Hub sends when an employee signs in. If the code that arrived has 4 digits, you are signing in to the Employee Hub rather than resetting a web app password.
It may take a few minutes for the email to arrive. If it does not arrive at all, see Login and Account Access Troubleshooting, which lists every reason a code might not reach you and what to do about each one.
Are you an employee rather than an admin? This password reset is for the WiseStamp account login, which is used by admins. If you are an employee on a team and your email is not one of the account login addresses, you do not have a password to reset. Manage your signature through your Employee Hub at hub.wisestamp.com instead: enter your email address and the 4-digit code that was emailed to you.