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Deploy Signature on Mobile Devices

Updated this week

Adding your professional signature to your phone depends on which email app you use. Choose your app below and follow the simple steps.


iOS Mail App (iPhone/iPad)

To keep your signature looking professional on iPhone, use this "Shake" trick to keep the formatting intact.

  1. Open your Employee Hub, select your signature, and click Install.

  2. Select Apple Mail for iOS.

  3. Click Send to send your signature to your iPhone/iPad.

  4. Open the email through your iPhone/iPad's Mail app. If you don’t see it in your inbox, check the Promotions or Spam folder, and move it to your primary inbox if necessary.

  5. From the email, select all the content in the email and tap Copy.
    Important: Missing any part may cause formatting issues.

  6. Paste and format your signature.

    1. Go to Settings > Mail > Signature

    2. Tap the signature field, and paste the copied signature.

    3. Shake your phone to activate the Shake to Undo feature and tap Undo to restore proper formatting.

  7. Open the Mail app and compose a new email to confirm that your signature displays as intended.


Gmail App (iOS & Android)

Automatic Sync (Best Result for Gmail)

  1. Install your signature using Google Workspace Integration.

  2. On your phone, go to Gmail App.

  3. Go to Settings and turn Mobile signature OFF (or leave it blank).

Why this works

When the mobile signature is turned off, Gmail automatically uses the Google Workspace signature for all emails, including those sent from the mobile Gmail app.

Copy/Paste

  1. On your computer, open your Employee Hub.

  2. Click Install for the relevant signature.

  3. Click Gmail and then select Copy/Paste.

  4. Click Copy.

  5. In Gmail on your computer, click the Settings (gear icon) in the top right corner.

  6. Click See all settings.

  7. Scroll to Signature and paste your signature into the signature box.

  8. Click Save Changes.

Your signature will appear in all emails sent, including those sent from the mobile Gmail app.


Outlook App (iOS & Android)

Outlook Add-in

Use the WiseStamp Outlook Add-in to install your signature.

Once installed, your signature will automatically appear in all emails, including those sent from the mobile Outlook app.


Phone/Deployment Method Compatibility Guide

Feature

iPhone/iPad

Android

Best App

iOS Mail, Outlook app, or Gmail app

Outlook app or Gmail app

Images & Icons

Supported

Best on Outlook

Automatic Sync

Available via Google Workspace/Outlook Add-In

Available via Google Workspace/Outlook Add-In


Troubleshooting

Problem

Resolution

How can I fix my Apple Mail app signature so the fonts and colors aren't lost and it doesn't overlap when I reply to someone?

  1. Remove the Existing Signature: You'll need to remove the signature currently saved in your iPhone's Mail signature settings. Go to Settings > Mail > Signature and delete the current content before you add the signature once again.

  2. Add Extra Space to Prevent Overlapping: Before pasting your new signature into the dedicated signature text box, click the "Return" key 1 or 2 times to add extra space. This ensures your signature doesn't overlap with your message when you reply.

  3. Paste and Shake: Paste the signature into the text box. Immediately after pasting, you must shake your phone to activate the "Shake to undo" feature.

  4. Undo Change Attributes: This will cause a pop-up to appear asking "Undo change attributes?". Select "Undo" and the signature formatting should return to normal so you can save and use it properly.

  • NOTE: In some cases, users may need to do this "shake your phone" step twice before the signature formatting returns to normal.

  • If you're not seeing the Shake to Undo feature, please make sure the feature is turned on in your phone settings:

    • Go to Settings > Accessibility > Touch > Shake to Undo.

    • Make sure the toggle is on and green, which means the feature is activated.

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