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Deploy Signature on Mobile Devices

Add your WiseStamp signature on iPhone and Android, and find out why a signature sent from a phone looks smaller on desktop and cannot be made bigger.

Adding your professional signature to your phone depends on which email app you use. Choose your app below and follow the simple steps.


Before you start: open your install instructions

Every signature comes with its own installation instructions. How you open them depends on whether you are installing your own signature or setting one up for someone else.

Installing your own signature

If you can sign in to the WiseStamp web app, which means you are one of the admins, you do not need to sign in anywhere else:

  1. Go to webapp.wisestamp.com and open the Signatures page.

  2. Find the signature you want and click Install for me on the signature card.

  3. Your own installation instructions open, with your signature already loaded.

If you do not have access to the web app, open your Employee Hub instead. Go to hub.wisestamp.com, enter your work email address, and enter the 4-digit code that is emailed to you. The code expires quickly, so retrieve it promptly. Then click Install on the signature you want.

Either route opens the same instructions, so use whichever one you have access to.

Installing a signature for someone else

Employees install their own signatures from their Employee Hub. To set someone up, ask them to sign in at hub.wisestamp.com with their work email address and follow the instructions there.

To let them know their signature is ready, you can send them a signature link from Employees > the three-dot menu next to their name > Send signature link. The link is a shortcut, not a requirement, because they can always sign in to the Employee Hub themselves.

Before someone can install a signature, an admin must have added them to the company's WiseStamp account and assigned them at least one signature. The Employee Hub only shows assigned signatures, so if it opens empty, ask your admin to assign one.

For more detail about what you can do in the Employee Hub, see Employee Hub.


iOS Mail App (iPhone/iPad)

To keep your signature looking professional on iPhone, use this "Shake" trick to keep the formatting intact.

  1. Open your installation instructions. On the Signatures page in the web app, click Install for me on the signature you want, or open your Employee Hub at hub.wisestamp.com and click Install.

  2. Select Apple Mail for iOS.

  3. Click Send to send your signature to your iPhone/iPad.

  4. Open the email through your iPhone/iPad's Mail app. If you don’t see it in your inbox, check the Promotions or Spam folder, and move it to your primary inbox if necessary.

  5. From the email, select all the content in the email and tap Copy.
    ​Important: Missing any part may cause formatting issues.

  6. Paste and format your signature.

    1. Go to Settings > Mail > Signature

    2. Tap the signature field, and paste the copied signature.

    3. Shake your phone to activate the Shake to Undo feature and tap Undo to restore proper formatting.

  7. Open the Mail app and compose a new email to confirm that your signature displays as intended.


Gmail App (iOS & Android)

Google Connect (recommended for individual Gmail users)

Google Connect connects WiseStamp directly to your Gmail signature settings and applies your signature across Gmail web, desktop, and mobile. It is available on all plans and does not require a browser extension.

  1. Open your installation instructions. On the Signatures page in the web app, click Install for me on the signature you want, or open your Employee Hub at hub.wisestamp.com and click Install.

  2. Select Gmail, then under Install your signature with, select Google Connect.

  3. Click the Sign in with Google link and follow the prompts to connect your Google account.

Once connected, your signature applies to all emails you send, including those sent from the mobile Gmail app. For full setup steps, see Deploy Your Signature with Google Connect.

Automatic Sync via Google Workspace

  1. Install your signature using Google Workspace Integration.

  2. On your phone, go to Gmail App.

  3. Go to Settings and turn Mobile signature OFF (or leave it blank).

Why this works

When the mobile signature is turned off, Gmail automatically uses the Google Workspace signature for all emails, including those sent from the mobile Gmail app.

Copy/Paste

  1. Open your installation instructions. On the Signatures page in the web app, click Install for me on the signature you want, or open your Employee Hub at hub.wisestamp.com and click Install.

  2. Click Gmail and then select Copy/Paste.

  3. Click Copy.

  4. In Gmail on your computer, click the Settings (gear icon) in the top right corner.

  5. Click See all settings.

  6. Scroll to Signature and paste your signature into the signature box.

  7. Click Save Changes.

Your signature will appear in all emails sent, including those sent from the mobile Gmail app.


Outlook App (iOS & Android)

Outlook Add-in

Use the WiseStamp Outlook Add-in to install your signature.

Once installed, your signature will automatically appear in all emails, including those sent from the mobile Outlook app.


Why a signature sent from a phone looks smaller, and why you cannot make it bigger

A signature sent from a phone is displayed at a smaller size than the same signature sent from a computer, and there is no way to make it bigger or larger for the recipient. This is intentional. Because of the way mobile devices handle layout scaling, WiseStamp automatically sizes the signature down for mobile so it does not break the layout, either in a new email or further down a long thread.

The recipient sees that mobile version of the signature whether they open the email on a phone or on a computer. So an email you sent from your phone can look smaller on a desktop screen than one you sent from your computer, and the difference is most noticeable when a phone-sent message and a computer-sent message appear next to each other in the same thread.

This is expected behavior and no setting increases the size. Displaying the mobile signature at full desktop size would cause formatting problems, such as text and graphics wrapping onto the next line.

Two settings look like they would make the signature bigger, and neither one solves this.

  • Signature scale in the Studio Design panel increases the size of the signature in every email you send, from every device, not only the ones you send from your phone. Raising it enlarges the signature for everyone and can push elements onto new lines.

  • Optimize for sending iOS mail exists only in the Classic Signature Editor, applies only to signatures added to iOS Mail using copy and paste, and does not increase the size of a phone-sent signature on a computer. There is no equivalent setting in the Studio.


Phone/Deployment Method Compatibility Guide

Feature

iPhone/iPad

Android

Best App

iOS Mail, Outlook app, or Gmail app

Outlook app or Gmail app

Images & Icons

Supported

Best on Outlook

Automatic Sync

Available via Google Connect, Google Workspace, or Outlook Add-In

Available via Google Connect, Google Workspace, or Outlook Add-In


FAQs

How do I make my email signature look bigger on desktop when it is sent from my phone?

You cannot make it bigger. A signature sent from a phone is displayed at a smaller size on purpose, and no setting increases it. WiseStamp sizes the signature down for mobile so the layout does not break, and the recipient sees that mobile version whether they open the email on a phone or on a computer.

Do not raise the Signature scale slider in the Studio to compensate. It resizes the signature in every email you send, from every device, and increasing it can push elements onto new lines. Optimize for sending iOS mail in the Classic Signature Editor does not increase the size either.

See Why a signature sent from a phone looks smaller, and why you cannot make it bigger above for the full explanation.

Why does my signature look smaller when I send from my phone than when I send from my computer?

Your signature looks smaller because WiseStamp sizes it down for mobile so the layout does not break, either in a new email or further down a long thread. The recipient sees that smaller mobile version whether they open the email on a phone or on a computer, which is why the difference shows up on a desktop screen.

This is expected behavior, not a fault with your signature, and there is no setting that changes it.

Where is the Optimize for sending iOS mail setting?

Optimize for sending iOS mail is a toggle in the Classic Signature Editor, on the Design tab, and it applies only when the signature was added to iOS Mail using copy and paste.

There is no equivalent setting in the Studio. If you are working in the Studio and looking for this option, it is not missing from your account, it does not exist there. It also does not make a signature bigger.

No, you do not need a signature link email to install your signature. If you can sign in to the WiseStamp web app, open the Signatures page and click Install for me on the signature you want. Otherwise, go to hub.wisestamp.com, enter your work email address, and enter the 4-digit code that is emailed to you.

If the sign-in does not work, ask your WiseStamp admin to confirm that you have been added to the company's WiseStamp account and that a signature is assigned to you.

How do I fix my Apple Mail app signature when the fonts and colors are lost or it overlaps my reply?

To fix lost fonts and colors, or a signature that overlaps your message when you reply, remove the signature and add it again using the steps below.

  1. Remove the existing signature. Go to Settings > Mail > Signature and delete the current content before you add the signature once again.

  2. Add extra space to prevent overlapping. Before pasting your new signature into the signature text box, press the Return key once or twice to add extra space. This keeps your signature from overlapping your message when you reply.

  3. Move the cursor back to the top. After adding the spaces, move the cursor back to the top of the signature box before you paste, so the signature is placed above the extra space.

  4. Paste and shake. Paste the signature into the text box. Immediately after pasting, you must shake your phone to activate the Shake to Undo feature.

  5. Undo change attributes. A pop-up appears asking "Undo change attributes?". Select Undo and the signature formatting returns to normal so you can save and use it properly.

In some cases you need to do the shake step twice before the formatting returns to normal.

If the Shake to Undo feature does not respond, check that it is turned on. Go to Settings > Accessibility > Touch > Shake to Undo and make sure the toggle is on and green.

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